We have the right online respondent sample

We are a panel of respondents that helps you collect data for online surveys and market research with greater agility. Here, you can count on questionnaire programming, segmented B2C and B2B samples, and agile and personalized service.

  • More than 1,000 projects per month
  • 300+ profile attributes
  • 6 recruitment panels
Director · IndustryMexico City, Mexico
Woman · Age 34São Paulo, Brazil · Class B
Woman · Age 42Madrid, Spain

companies and institutions that have already run fieldwork on the panel

  • Getnet
  • USP — University of São Paulo
  • Wellhub
  • ClickBus
  • Heineken
  • Grupo Boticário
  • Smart Fit
  • Nubank
  • Ana Couto
01 · your experience

Simple, fast, and efficient

We know time matters, and the sooner your project goes live, the faster you get results. It works like this:

  1. 1

    Share your project

    We understand your needs and deliver the solution you require

  2. 2

    We offer a proposal

    We offer the possible alternatives to meet your project.

  3. 3

    We program your questionnaire

    Your questionnaire is programmed on our research platform if necessary.

  4. 4

    We ran a soft launch

    We conduct a pre-test with a percentage of the sample to validate the questionnaire.

  5. 5

    We connect to respondents

    With validation complete, the questionnaire is applied to the total sample.

  6. 6

    We deliver the result

    We deliver consolidated results in PPT, PDF, and raw data in Excel.

02 · methodologies

What can be researched with an online panel

Study designs that a panel sample enables — from satisfaction indicators to packaging tests, from brand tracking to academic data collection.

  • NPS, CSAT and CES

    Measures satisfaction, effort, and loyalty of existing brand customers.

  • Brand Health Tracking

    Monitors brand indicators over time, wave after wave.

  • Awareness and perception

    Checks who knows the brand, how it is remembered, and what is said about it.

  • Competitive analysis

    Compares your brand with competitors and measures the space it occupies in the public's mind.

  • Concept test

    Put the idea before the public before investing in developing it.

  • Product test

    Takes the product to those who will use it and listens to usage evaluation, not just intention.

  • Packaging test

    Compares packaging versions for legibility, appeal, and recognition on the shelf.

  • Communication test

    Evaluates creative, script, or campaign before media budget is released.

  • Price research

    Models like Van Westendorp (PSM) and Gabor-Granger to find the price range the public accepts.

  • Conjoint and MaxDiff

    Discover the trade-off the public accepts and what they truly prioritize.

  • Market segmentation

    Groups the audience into distinct profiles to target product and message.

  • Usage and attitudes (U&A)

    Maps how the category is used, how often, and for what reasons.

  • Profile and consumption habits

    Describes who the audience is, what they consume, and through which channels they buy.

  • Customer journey

    Reconstructs touchpoints, from discovery to post-sale, from the perspective of those who experienced them.

  • Usability test

    Observes people using a website, app, or flow and where they get stuck.

  • Academic research

    Structured collection for undergraduate thesis, dissertation, and thesis, with sample described in the method.

  • Opinion poll

    Measures what the population thinks about a topic, an agenda, or a service.

The list consists of study designs that an online panel sample makes feasible. The scope of each project — questionnaire, sample size, quotas, and deadline — is defined in the briefing.

the meeting

On one side, those who need answers. On the other, people willing to answer.

The panel is the meeting between the two. You describe the audience you want to hear from; we take your questionnaire to those who fit that description.

  • Woman smiling, outdoors.
  • Woman in an apron tending to seedlings on a counter.
  • Woman laughing, outdoors.
  • Young woman smiling outdoors, in a field of flowers.
  • Pregnant woman cutting vegetables in her home kitchen.
  • Man smiling, sitting at a table.
  • Man with glasses among flowers in a greenhouse.
  • Man smiling, outdoors.
  • Man with a backpack riding a bicycle through the city.
  • Woman laughing, with a puppy on her lap.
  • Man with glasses behind a coffee shop counter.
  • Woman smiling outdoors, on a sunny day.

who researches

Who needs the answer

  • brand
  • agency
  • industry
  • university

Whoever asks the question already has an audience in mind: client, voter, patient, subscriber. The first job is to write this in criteria.

the cut

The description of who you want to hear from.

  • gender

    Man · Woman · Others

  • age group

    18–24 · 25–34 · 35–44 · 45–59 · 60+

  • region

    North · Northeast · Centro-Oeste · Southeast · South

  • social classonly in B2C

    A · B · C · D

  • positiononly in B2B

    Analyst · Management · Board of Directors · C-level · Owner/proprietor

who responds

The people who fit the profile

The invitation only goes out to those who meet the criteria. Those who don't meet them don't receive the questionnaire — and that's why the base that returns answers your question, and not another.

You write the scope of your study. Assemble yours in the quote

03 · quotas and panels

Each project defines its own composition

The quota is yours. What we offer are the six entry points to build it.

Sample composition

Examples of quotas that a briefing can define.

fictional example
Class A
12%
Class B
28%
Class C
42%
Class D
18%

Quota by social class. The percentages are fictitious and serve only to illustrate the request format — they do not describe the panel's composition. The actual quota is what your project defines.

Available panels

6 recruitment fronts.

  • 01

    B2B respondent panel

    professionals and companies

    Talk to professionals: a B2B respondent panel that connects your research to decision-makers, bringing more relevance, precision, and agility to generate strategic insights and support better decisions.

  • 02

    B2C respondent panel

    validated people

    Find qualified and validated individuals in our B2C respondent panel through a rigorous process, ensuring more reliable responses, aligned with your audience, and more relevant insights for your research.

  • 03

    Decision makers

    C-level and managing partners

    If you want to speak with those who truly make decisions, find in our panel entrepreneurs, managing partners, directors, managers, and C-level professionals who work in companies and ensure a high level of expertise.

  • 04

    Consumer panel

    by brand and category

    Need to speak with customers of a specific brand? Our consumer panel is segmented by brands and product categories, bringing together people from classes A, B, C, and D to ensure a more representative sample.

  • 05

    LATAM online panel

    Latin America

    Insights outside Brazil? Count on the right sample in Latin America to generate more relevant results. With our Latam online panel, you expand your research beyond Brazilian borders.

  • 06

    Qualitative recruitment

    in-depth interviews

    We conduct recruitment for qualitative and in-depth research, finding the right people for conversations that truly matter, ensuring richer insights.

04 · contracting models

How to hire Painel TAP

From the ready questionnaire that goes into the field today to the project assembled from briefing to report. Each model states what it includes and who it serves.

  • Quick Project

    For those who already have the questionnaire ready and want general population data the next day.

    questionnaire
    10 to 15 min
    sample
    general Brazil
    deadline
    24 hours
    delivery
    Excel (raw data)
    • Collection in the general Brazil sample
    • Raw data in Excel
    • Response quality check before delivery
  • Quick Project + Analysis

    For those who want the same speed but don't want to receive an Excel and start the analysis from scratch.

    questionnaire
    10 to 15 min
    sample
    general Brazil
    deadline
    24 hours
    delivery
    Excel + AnáliseTAP

    all of Quick Project, more:

    The data arrives loaded into AnáliseTAP, where you cross-reference, test, and generate reports on the platform itself.

  • End to End

    For those who want to submit the briefing and receive the study ready for analysis — without assembling anything in between.

    deadline
    defined in the briefing
    • Questionnaire programming
    • Sample collection
    • Access to the analysis system, in self-service mode
  • Tailored research community

    For teams who want to engage with their target audience throughout a project, in a community of participants recruited to match the requested profile.

    Explore Comunidade TAP
    • Recruitment of participants matching the requested profile
    • A sample tailored to the study objectives
    • A human moderator to guide activities and discussions
05 · operation

From briefing to database

Questionnaire programming, field, and processing in one place — you monitor instead of waiting.

Field line

The sequence of a project, from briefing to database.

no deadlines — defined by project
  1. stage 01

    Briefing

    Profile, sample size, quotas, and deadline. You describe; we check feasibility.

  2. stage 02

    Programming

    Questionnaire programmed and tested, with logic, profile filters, and quota control.

  3. stage 03

    Collection

    Open field in the panel, with entry monitoring and quality checking.

  4. stage 04

    Data

    Treated database delivered, ready for analysis, with quotas closed.

typical shape of response accumulation

Starts fast and slows down when the most difficult quotas are left for last. Curve without axis and without scale: it's the format, not the measurement of a project.

AnáliseTAP

From your dataset to your report.

With AnáliseTAP, organize your research data, cross-tabulate responses and use AI to support your analysis. Create charts and reports to share the results with your team.

Explore AnáliseTAP

Do you already know your sample's segmentation?

Assemble the segment, state the field size and questionnaire duration. The proposal returns with the sample design.

06 · sample origin

Two ways to build a sample

You can rent a third-party sample or recruit and verify your own panel. The difference appears in the data that arrives at the end of the field.

A market model

A sample rented.

  • Origin

    Sample rented from multiple suppliers, with no visibility of who recruited.

  • Identity

    Self-declared profile, accepted without verification.

  • Duplicity

    The same person can enter through more than one source.

  • Consistency

    The response enters the database as it came.

  • Segmentation

    Only the attributes the supplier has.

identityauto-declarada
vs
Painel TAP

A panel ours.

  • Origin

    Our own panel, recruited by us. When the profile is rare, we supplement with selected partners — and you will be informed.

  • Identity

    Verification by CPF in Brazil, with registration confirmed by email and phone.

  • Duplicity

    Technical check for duplication and fraud before the respondent enters the field.

  • Consistency

    Consistency questions within the questionnaire — those who fail are discarded.

  • Segmentation

    300+ profile attributes, in 27 states.

identityverified by CPF in Brazil
07 · response quality

How we block robots and AI responses

With generative AI, fabricated responses have become a real risk in online research. These are the barriers that exist in the panel and the moment each one acts.

  1. panel entry

    Identity verified upon registration

    In Brazil, registration is verified by CPF, and contact is confirmed by email and phone. It's not a self-declared profile that enters the database by simply filling out a form: there's a document and two contact channels behind each person.

  2. before the field

    Duplicity and fraud control

    Before the respondent enters the field, we perform a technical check for duplication and fraud — the barrier against the same person entering more than once, through more than one path, to answer the same study.

  3. within the questionnaire

    Consistency questions

    The questionnaire includes consistency questions: checks that an attentive person answers coherently and someone answering automatically — or pasting a ready-made text — cannot sustain. Those who fail are discarded, and the answer does not reach your database.

What this means — and what it doesn't mean

No panel in the world can claim that every fabricated response has been blocked, and we will not claim that. What we describe above are the existing barriers and the moment each one acts: verified identity at entry, duplication checked before the field, and consistency checked within the questionnaire. These are three filters at different times, and that's what reduces the chance of an automatic response getting through all three.

CPF verification is the most concrete of them, and reappears in the comparison between rented sample and proprietary panel, higher up on this page.

08 · who has run field here

16 testimonials, all from real clients

Companies, agencies, and researchers who used the panel. Full text, exactly as written.

  • The fastest panel in Brazil! We always exceed the number of respondents before the deadline, with agile, humanized, and proactive service. We love it!
    Ana CoutoIsadora LibórioAna Couto
  • It was a great experience! Efficient, fast, easy. I reached the survey sample in half an hour! And Daniel gave me all the support during the activity. I recommend it!
    FEA-USPBruno TenanFEA-USP
  • Working with Painel TAP has been a great experience; speed of delivery and commitment have been highlights in this work we did together
    HeinekenMatheus StollHeineken
  • It was a very fluid process with Daniel, always quick to meet the project's needs, and he ran a field that finished very quickly too.
    NubankÁlon MauricioNubank
  • It was excellent service from start to finish. Great negotiation and project execution conditions. Super fast and efficient! I highly recommend it!
    ClickbusAlexandra MendonçaClickbus
  • Speed in bringing knowledge to the group! Congratulations
    GetnetRafael MathiasGetnet
  • Painel TAP is a great partner of Ana Couto, always helping us in various projects, with agility and transparency, earning our trust. Thank you!
    Ana CoutoRodrigo ScherrerAna Couto
  • Painel Tap was essential for Beeteller, helping to model projects, understand clients, and generate insights with professionalism throughout the process.
    Rodrigo NunesBetteler
  • Great cost-benefit, and the service is excellent, with great agility and proactivity! We are extremely satisfied with Painel TAP.
    Beet HouseGabriela CardosoBeet House
  • Proactivity and knowledge greatly helped us with research adjustments. Being able to count on this new analysis feature for our client was extremely effective.
    BedsEdilson Betiol da SilvaBeds
  • Praise for Pedro, who assisted me in the process of completing the survey. We have other projects in the group and will definitely work together.
    USP - University of São PauloMateus Manfrin ArtêncioUSP - University of São Paulo
  • The agility in responding to requests and executing data collection was crucial for completing the research in a short period.
    University of São PauloAngélica FerreiraUniversity of São Paulo
  • Great agility and efficiency in recruitment. A project that arose with great urgency was successfully completed! Congratulations
    Clarice VarkalaBusiness Insights Coordinator
  • The agility in email responses and project implementation was excellent. It exceeded our expectations.
    Soluções RP ConsultingDaniel GuiziSoluções RP Consulting
  • I used the panel's services for my data collection. The collection was quick and uncomplicated. The service was excellent, fast, and attentive. I recommend it to everyone!
    Mariana MarquesStudent
  • I was looking to answer a doctoral thesis questionnaire that asked about the values and sacrifices perceived by plant-based consumers, and the service was super professional and efficient.
    Welliton RoqueStudent
09 · about us

Driven by connecting research to people, thus insights are born

Top view of a meeting table with seven people around it, notebooks, tablets showing graphs, and notepads.

Each project is a new challenge, and we approach it with a focus on finding the fastest, simplest, and most effective solution, whether in online surveys or market research.

We seek to build genuine relationships, the kind that last and grow with you.

Ultimately, what guides us is very clear:

  • Honesty
  • Transparency
  • Partnership
  • Relationship
  • Respondent samples

    Access a panel of registered and verified respondents, with segmentation to find the audience for your online research projects.

  • Experience combined with Expertise

    Our team is made up of specialists who master the market and the online research niche, ensuring precise insights with maximum efficiency in the use of respondent panels.

  • Survey programming

    From simplicity to complexity, we program your questionnaires on our platform if necessary. A robust tool that perfectly adapts to any challenge of your project.

  • Best cost vs benefit

    Discover the proposal that combines the best cost-benefit with the quality and agility your project deserves. Our transparent work methodology will reveal the ideal partner for your deliveries.

10 · the group's pipeline

The panel is one stage. The group covers the entire research.

Sample, application, in-depth interview, and analysis. Each stage has one of our products — you can hire just one or the entire pipeline.

  • Painel TAP

    Recruitment of B2B and B2C respondents, targeted to the profile your study needs.

    You are here
  • VisionCX

    Satisfaction, NPS, CSAT and CES surveys, with WhatsApp delivery and results analysis.

  • UXTap

    Unmoderated usability tests on Figma prototypes and websites, with recordings and heatmaps.

  • ZapTap

    Qualitative interviews on WhatsApp, with audio, video or text responses.

  • QualiTAP

    AI interviews by phone or video, with live observation.

  • AnáliseTAP

    Tabulation, cross-tabulation and research reports with AI support.

  • Comunidade TAP

    Research communities with profile-based recruitment, tailored samples and human moderation.

11 · questions

Questions we always receive

  • How soon will I receive the results?

    Delivery speed varies according to your project's details – such as sample size and type, in addition to research complexity. However, most projects are completed within 1 to 5 business days, ensuring speed and accuracy.

  • Who takes part in the surveys?

    Our community of respondents is vast and diverse, covering a wide range of profiles from B2C to B2B, including decision-makers and students. We carry out a careful selection to ensure that you always find the ideal audience for your research, no matter the specificity.

  • How do you select respondents?

    Our respondent selection is driven by intelligent algorithms and constantly updated profiles, ensuring an exact match with your target audience. We consider not only demographic data, but also behavioral and interest nuances, so you reach who really matters for your research.

  • Do you conduct research in other countries?

    Reach the world with your surveys! Our platform allows you to select respondents from numerous countries, providing the diversity of perspectives you need to obtain strategic and comprehensive insights in your international analyses.

  • Can I adjust the research after it starts?

    We know plans can change, and unforeseen events happen. If you need any adjustments during the research, please contact us as soon as possible. Our team is ready to accommodate your new needs and ensure that the collection of responses with your selected sample continues to be a success.

  • Is my company’s data kept confidential?

    Your peace of mind is our priority. We guarantee total confidentiality of all details of your research and the data provided. Every document and piece of information is treated with the highest level of secrecy, and we implement rigorous measures to protect your intellectual property and confidential information.

  • How is participants’ data protected?

    The privacy and security of our respondents are non-negotiable. Therefore, we implement robust security measures and follow industry best practices, ensuring full compliance with privacy laws and the protection of each participant's personal information.

  • What if a problem comes up during the research?

    We value your peace of mind! Therefore, we encourage you to contact us immediately if any questions or problems arise during the research. Our team will always be ready to act quickly and effectively, ensuring the quality and success of your online panel.

12 · prefer to talk first?

Don't know the segment yet? Talk to us.

Not every project comes with a defined audience, quotas, and deadline. If yours is still taking shape, just reach out through one of these channels — we'll help design the scope before you request a quote.

Do you already know the audience and the number of interviews? Request a quote directly.